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LISS Data Archive > About door-to-door sales

Publisher
Centerdata
Creator
Jessanne Mastop (Authority for Consumers and Markets (ACM)); Danique Bredenoort (Authority for Consumers and Markets (ACM))
Created
Sep 21 2023
Description
About door-to-door sales.
URL to resource
https://www.dataarchive.lissdata.nl/study-units/view/1431
Panel
lissdata
Begin date
Dec 06 2021

There are no questions found for this study

Variable Dataset English Dutch
nomem_encr ur21a Number of household member encrypted
ur21a_m ur21a Year and month of the field work period
ur21a001 ur21a Have you ever heard of salespersons at the door?
ur21a002 ur21a Have you ever had a salesperson at your door? This does not include children selling children’s stamps or charity collectors, but people selling lottery subscriptions, internet subscriptions or utilities contracts, for example.
ur21a003 ur21a What did they offer/sell? Multiple answers permitted. : Utilities contract
ur21a004 ur21a What did they offer/sell? Multiple answers permitted. : Lottery
ur21a005 ur21a What did they offer/sell? Multiple answers permitted. : Internet or television subscriptions
ur21a006 ur21a What did they offer/sell? Multiple answers permitted. : Telephone subscriptions
ur21a007 ur21a What did they offer/sell? Multiple answers permitted. : Other, namely:
ur21a008 ur21a What did they offer/sell? Multiple answers permitted. : Other, namely: [ANSWER]
ur21a009 ur21a Was it clear to you on behalf of what organization the salesperson was making the offer? For this and further questions, please refer to your most recent experience with a salesperson.
ur21a010 ur21a How did you experience your contact with the salesperson(s)?
ur21a011 ur21a The contact was/is usually... - Unpleasant - Pleasant - 1-10
ur21a012 ur21a The contact was/is usually... - Of short duration - Of long duration - 1-10
ur21a013 ur21a The contact was/is usually... - Forced - Casual - 1-10
ur21a014 ur21a The contact was/is usually... - Was not convenient - Was convenient - 1-10
ur21a015 ur21a The contact was/is usually... - Tense - Relaxed - 1-10
ur21a016 ur21a The contact was/is usually... - Obligatory - Without obligation - 1-10
ur21a017 ur21a The contact was/is usually... - Not informative - Informative - 1-10
ur21a018 ur21a You indicated that you experienced the contact with the salesperson as negative. Did you report this to someone or somewhere?
ur21a019 ur21a Where did you report this?
ur21a020 ur21a What did you report?
ur21a021 ur21a Did you find the offer attractive?
ur21a022 ur21a Was it clear to you how much you would have to pay for the product/service?
ur21a023 ur21a Have you ever accepted the offer of a salesperson?
ur21a024 ur21a How satisfied were you with your purchase?
ur21a025 ur21a Do you feel you paid a good price for the service/the product you purchased?
ur21a026 ur21a Do you feel you acquired a good quality service/product?
ur21a027 ur21a Did you find it difficult to say no to the salesperson?
ur21a028 ur21a Did you feel pressured by the salesperson to say yes?
ur21a029 ur21a How did the purchase influence your confidence in the company?
ur21a030 ur21a Have you ever felt overwhelmed by a salesperson at the door?
ur21a031 ur21a When a salesperson calls at the door, it’s not immediately clear to me that he/she wants to sell something
ur21a032 ur21a I can usually see directly what company a salesperson represents
ur21a033 ur21a When engaging in sales transactions at the door, it is not directly clear what the price is
ur21a034 ur21a If the item or service I have bought does not fulfil my expectations, then I can cancel the purchase
ur21a035 ur21a If I change my mind within 14 days and wish to cancel the purchase, then I can
ur21a036 ur21a If I were to have a negative experience with a salesperson at the door, then I would report this
ur21a037 ur21a Where would you report your negative experience?
ur21a038 ur21a How do you feel about salespersons calling at the door? - Not at all useful - Useful - 0-10
ur21a039 ur21a How do you feel about salespersons calling at the door? - Very unpleasant - Pleasant - 1-10
ur21a040 ur21a How do you feel about salespersons calling at the door? - Very hard to follow - Very easy to follow - 1-10
ur21a041 ur21a How do you feel about salespersons calling at the door? - Extremely unreliable - Extremely reliable - 1-10
ur21a042 ur21a I think it’s good that companies sell products or services at the door
ur21a043 ur21a I think it’s important to know what organization a salesperson represents
ur21a044 ur21a It is in my interest to have salespersons call at the door
ur21a045 ur21a I’m unsure about the intentions of salespersons
ur21a046 ur21a It is difficult to return products purchased at the door
ur21a047 ur21a It is difficult to cancel services purchased at the door
ur21a048 ur21a Door-to-door selling aims to get me to buy things I don’t really need
ur21a049 ur21a It seems to me that products or services sold at the door are:
ur21a050 ur21a It seems to me that products or services sold at the door are:
ur21a051 ur21a How big are the odds that you will buy something at the door in the future?
ur21a052 ur21a Is there something you would like to change about door-to-door sales?
ur21a053 ur21a What would you want to change?
ur21a054 ur21a Do you have a sticker or a sign at the front door saying that you are not interested in door-to-door sales?
ur21a055 ur21a If so, do you have the impression that this message is respected?
ur21a056 ur21a Was it difficult to answer the questions?
ur21a057 ur21a Were the questions sufficiently clear?
ur21a058 ur21a Did the questionnaire get you thinking about things?
ur21a059 ur21a Was it an interesting subject?
ur21a060 ur21a Did you enjoy answering the questions?
ur21a061 ur21a Starting date of the questionnaire
ur21a062 ur21a End date of the questionnaire
ur21a063 ur21a Starting time of the questionnaire
ur21a064 ur21a End time of the questionnaire
ur21a065 ur21a Duration questionnaire in seconds